Red Logistics™ is an Express and Logistics company specializing in Latin America with a combined hands-on experience in the industry of over 30 years. With a range of offices and exclusive agents we cover all of South and Central America from our Hub in Miami.

We use MailTank to service our PO BOX Customers in Latin America that need constant information about their shipments and have the need for sending feedback to us regarding their merchandise.

Before MailTank it was really chaotic to keep up with all of the email queries from different customers and countries. We had more email addresses than we needed but it was the only way to have some control over our electronic communications. Management always found out late when problems arose due to the fact that we could not be kept in the loop efficiently. Now with MailTank we have recovered our sanity and our customers could not be happier. Our response times have dropped dramatically and we always know what is going on. Management can effectively be proactive instead of reactive and it has improved our service levels tremendously.

MailTank’s ease of use, short learning curve and the ability to make changes as we go have been extremely valuable. MailTank has really made a huge impact that we know will reflect in our bottom line.

Claudio Bacchi
www.redlogistics.com