Southwest Technical Supply embraces MailTank

Southwest Technical Supply (swestech.com) is a MailTank customer. Grossing over 5 million in sales annually requires a lot of hard work and attention to detail. That is why they are so happy to have found MailTank.

While MailTank allows every business to gain time when it comes to answering email, it can also add structure where none exists in your business. At MailTank’s core is a work flow engine that guides your people through their work with customers. Take a listen to how Southwest Technical Supply put MailTank in place, and took full advantage of all of MailTank’s function to streamline their business process and dramatically improve their customer service.

This interview lasts 7 minutes and 30 seconds. Is it worth investing the time?

Southwest Technical now runs their business through MailTank, so they would agree. And they are not alone:

“It is another Saturday in the office and I have a lot to do, but I just wanted to take a second to tell you how much I LOVE your service. I have no idea how we would grow our business so fast and get the comments we do from our Eco Consultants about how responsive we are. Seriously, the reason we have been able to get 100 people to start a business as our local eco consultant in 6 months, spend $450 for training and products, and then invest 40 hours in training, is becuase Mailtank allows us to communicate in a very personal way with linked Templates to them AND their clients. So when our 100 consultants each have 50 clients, we have to deal with 5,000 end clients and 100 eco consultants…and we do so with a HQ staff of 5, including Rosamaria and I. That is Mailtank. ”

• Green Irene