6 more reasons MailTank rocks

We strive always to improve MailTank by carefully considering and responding to your feedback. It is one of the great benefits of working with you. In keeping with this, we would like to start sharing the details of forthcoming updates before we push them out the door.So, without further adieu…

This weekend’s update will include the following changes and improvements:

Persistent logins.

You will now have the option to keep your login information live for up to 2 weeks. To do so, simply check the option on the login page.

From that point forward, if you do not logout, you will automatically land on the main queue page whenever you surf to your MailTank. To clear this option, all you have to do is click the Logout tab, and the next time you surf to your MailTank you will land at the login page again.

Sharper attachments.

We are moving attachments to a new location at the top of a message so they are easier to access. Attachments can now be found directly below tags in the message header section.

Also, we have changed the way attachments are transported to help when they are downloaded by ‘right-click’ or ‘control+clicking’ a link.

Keyboard shortcuts.

To improve productivity, we are adding some basic keyboard shortcuts to perform common tasks. Trigger them by simply pressing the designated key on your keyboard:

• C - Completes a message when viewing it
• A - Assign a message when viewing it
• R - Reply to a message when viewing it

• T - Transfer a message when viewing it
  
  …and clicking

• N - creates a New message, template or contact in the corresponding section
  
  …and clicking

• E - Edit a template or contact when viewing it

Cursor placement.

From now on, when you choose to reply to a message, the cursor will automatically focus on the body field in the reply editor. That way you can click the reply link and start typing right away - no more fussing with your mouse.

Sticky searching.

When you perform a search of the queues and then take action on a ‘found’ message, the search criteria will be retained when you return to that queue. This will speed up working through the messages in a search result set.

Comment dating.

The date a comment is created will now be displayed next to the comment in the message viewer. We are through the looking glass here, people. There is no going back…

We hope that these new functions will enrich your experience when using MailTank. Please keep all the excellent feedback coming and please let us know if there is anything at all that we can do for you.