Answer customers faster and build stronger relationships


Improving performance with real world examples

Everyday, we are looking for ways to improve performance, make MailTank more efficient and help people get things done.

This month we have been focusing on improving performance everywhere - but the Queue page jumped to the top of the list with one email from a customer.

They wrote to say they had over 1300 messages pending in their MailTank!

Guess, their appearance on some major web sites and news outlets catapulted them into the spotlight, and inundated them with new customers asking questions.

This is exactly what MailTank is designed for, but we had never seen such a large burst of messages in such a short period or time.

So we swung into action, placed a filter on their Queue to improve performance and help them get things rolling.

The next 6 hours we mined for buried treasure, looking for those hidden pockets of efficiency lurking beneath the code.

Testing against a real world example made it much easier to find the bottlenecks and whip them into shape.

The result is that loading those insanely large Queue pages is now 600-800% faster.

So gratifying to help a customer in a way that helps everyone using MailTank.

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What do customers say?

La Retro Boutique

I chose Mailtank over some of the large companies such as SalesForce and Talisma.

FunctionalHandstrength.com

…less than two months after implementing MailTank in my business, we are experiencing record sales in what are supposed to be the slowest months of the year.

Ecocert-QAI Japan Ltd.

This is brilliant. MailTank has changed our business. It changes it in a way that makes it easier to manage email.

Koodos.com

Our experience has been excellent.

Prayer for the Nations

MailTank is so easy to use, very intuitive and very reliable. I have to say the support from the MailTank team is equally as impressive!

Red Logistics

..with MailTank we have recovered our sanity and our customers could not be happier. Our response times have dropped dramatically and we always know what is going on.

HobbyLink Japan

We’ve been very happy with the level of service and the responsiveness of the MacTank development team.

CosmetiCredit

The system has worked flawlessly. Most valuable about MailTank is its ease of use, performance and its core function of tracking.